:root{--tf-blue: #1e3a8a;--tf-purple: #667eea;--bolita-red: #dc3545;--bolita-yellow: #ffc107;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;color:#17201b;background:#f8f9fa;font-synthesis:none}*{box-sizing:border-box}body{margin:0;min-width:0;min-height:100vh}button,input{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed}.portal-shell{min-height:100vh;display:grid;grid-template-columns:80px minmax(0,1fr);background:#f8f9fa}.sidebar{position:sticky;top:0;z-index:1000;height:100vh;padding:20px 0;display:flex;flex-direction:column;align-items:center;color:#f8f9fa;background:#000;box-shadow:2px 0 5px #0000001f}.sidebar nav{width:100%;display:grid;justify-items:center;gap:10px}.sidebar nav button,.logout-button{position:relative;width:50px;height:50px;padding:0;display:grid;place-items:center;border:0;border-radius:10px;color:#ecf0f1;background:transparent}.sidebar nav button:hover:not(:disabled),.sidebar nav 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recording-pulse{to{transform:scale(1.12)}}.wa-tool{width:34px;height:34px;padding:0;border:0;border-radius:50%;color:#66736d;background:transparent;font-size:22px;line-height:1}.wa-tool:disabled{opacity:.45}.history-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:10001;display:grid;place-items:center;padding:20px;background:#0b120f8f}.history-modal{width:min(680px,100%);max-height:min(700px,90vh);overflow:auto;padding:24px;border-radius:18px;background:#fff;box-shadow:0 24px 80px #00000047}.history-modal header{display:flex;justify-content:space-between;align-items:center;gap:16px;border-bottom:1px solid #e5eae5;padding-bottom:14px}.history-modal h2{margin:0}.history-item{padding:14px 0;border-bottom:1px solid #edf0ed}.history-item p{margin:6px 0 0;color:#526057}.admin-users{overflow:hidden;border:1px solid #dfe5df;border-radius:14px;background:#fff}.admin-user{min-height:76px;padding:15px 18px;display:flex;align-items:center;gap:16px;border-bottom:1px solid #edf0ed}.admin-user:last-child{border-bottom:0}.admin-user-identity{flex:1}.admin-user strong,.admin-user span{display:block}.admin-user span{margin-top:3px;color:#667168;font-size:13px}.connect-mapping{display:grid;grid-template-columns:minmax(220px,310px) auto;gap:5px 8px;align-items:center}.connect-mapping span{grid-column:1 / -1;margin:0;font-size:11px;font-weight:750}.connect-mapping input{min-height:36px;border:1px solid #ccd5e3;border-radius:8px;padding:7px 9px;font:inherit}.session-state{padding:5px 9px;border-radius:99px;color:#667168;background:#edf0ed;font-size:11px!important;font-weight:750}.session-state.active{color:#1e3a8a;background:#e2e8ff}@media(max-width:900px){.admin-user{align-items:stretch;flex-direction:column}.connect-mapping{grid-template-columns:minmax(0,1fr) auto}}.voice-layout{display:grid;grid-template-columns:340px minmax(0,1fr);gap:20px}.ccp-card,.expediente-card{padding:20px;border:1px solid #dfe5df;border-radius:18px;background:#fff;box-shadow:0 10px 32px #2940300e}.ccp-container{height:470px}.agent-state{padding:7px 11px;border-radius:99px;background:#e8ece8;font-size:12px;font-weight:750;text-transform:capitalize}.agent-state.available{color:#1e3a8a;background:#e6eaff}.login-page{min-height:100vh;display:grid;place-items:center;padding:24px;background:linear-gradient(135deg,#f8f9fa,#eef1ff 58%,#fff5d2)}.login-card{width:min(450px,100%);padding:38px 42px 34px;border:1px solid #dee2e6;border-radius:10px;background:#fff;box-shadow:0 1rem 3rem #0000002e;text-align:center}.login-talkinfor-logo{width:210px;height:auto;margin:0 auto 24px;border-radius:12px}.login-client-heading{margin-bottom:26px;display:flex;align-items:center;justify-content:center;gap:14px}.login-client-heading img{width:90px;height:auto}.login-client-heading div{text-align:left}.login-client-heading h1{margin:0 0 4px;color:var(--tf-blue);font-size:1.18rem;line-height:1.2}.login-client-heading p{margin:0;color:#6c757d;font-size:.88rem}.login-card p:not(.eyebrow){color:#657068;line-height:1.55}.login-card .button{width:100%;margin:19px 0 14px}.login-submit{display:flex;align-items:center;justify-content:center;gap:9px}.login-submit .portal-icon{width:20px;height:20px}.login-card small{color:#8a938c}@media(max-width:850px){.portal-shell{grid-template-columns:1fr}.sidebar{position:static;width:100%;height:62px;padding:8px 10px;flex-direction:row;gap:4px;overflow:hidden}.sidebar nav{width:auto;display:flex;gap:4px;overflow:visible}.sidebar nav button,.logout-button{width:42px;height:46px;flex:0 0 42px}.sidebar-footer{margin:0 0 0 auto;padding:0 0 0 7px;border:0;border-left:1px solid rgba(255,255,255,.15)}.sidebar-tooltip{display:none}.professional-header{position:static;height:72px;padding:0 16px;gap:12px}.professional-header>img{height:38px}.professional-title strong{font-size:1rem}.professional-title span{font-size:.74rem}.header-user span:last-child{display:none}.availability-control select{min-width:128px}.brand-header{position:static;height:64px;padding:0 16px;gap:12px}.bolita-logo{height:38px}.cuco-logo{height:58px}.brand-page-title h1{font-size:19px}.portal-content{padding:24px 16px}.action-grid,.voice-layout,.inbox-layout{grid-template-columns:1fr}.work-list{max-height:300px;overflow-y:auto;border-right:0;border-bottom:1px solid #e4e9e4}.brand-orbit{display:none}.login-card{padding:30px 24px}.login-talkinfor-logo{width:185px}.login-client-heading{align-items:flex-start}.login-client-heading img{width:72px}}@media(max-width:360px){.professional-header{height:78px}.professional-title strong{font-size:.92rem}.professional-title span{font-size:.7rem}.header-user,.cuco-logo{display:none}}.login-card label{display:grid;gap:.45rem;text-align:left;font-weight:700}.login-card input{border:1px solid #d8dbe7;border-radius:10px;padding:.8rem;font:inherit}.idle-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:10000;display:grid;place-items:center;padding:1rem;background:#0b0e19b8}.idle-modal{width:min(440px,100%);border-radius:18px;padding:2rem;background:#fff;box-shadow:0 24px 80px #00000059}.idle-modal h2{margin:.3rem 0 .8rem}.idle-actions{display:flex;gap:.75rem;margin-top:1.4rem}
